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Patrick Webby

Legal

Accessibility Policy

Last updated: October 1, 2026

Our commitment

Patrick Webby ("we," "us," or "our") is committed to making https://patrickwebby.com (the "Site"), our communications, and the websites we build for clients usable by everyone, including people with disabilities. We believe equal access to information and services is a civil right, and we treat accessibility as an ongoing part of how we design, build, and maintain digital products — not a one-time project.

Standards we follow

Our accessibility target is the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. WCAG 2.2 is backward compatible, so content that meets WCAG 2.2 AA also meets WCAG 2.1 AA and 2.0 AA. We use these guidelines to support our obligations under:

  • Title III of the Americans with Disabilities Act (ADA)
  • The California Unruh Civil Rights Act and related state accessibility laws
  • Section 508 of the Rehabilitation Act, where a project or client requires it

Where native HTML is not sufficient, we follow the W3C ARIA Authoring Practices Guide for interactive components.

Scope

This policy applies to:

  • All pages, forms, and features of the Site
  • Documents we publish, such as PDFs, proposals, and downloadable resources
  • Email and other communications we send to prospective and current clients
  • Websites, applications, and digital content we design or build for clients

How we design and build for accessibility

Our standard practices include:

  • Semantic structure — meaningful headings, landmarks, lists, and a page language so assistive technologies can understand and navigate content
  • Keyboard access — every function works with a keyboard alone, in a logical order, with no keyboard traps and a "Skip to content" link on every page
  • Visible, unobscured focus — a clear focus indicator that is not hidden behind sticky headers, banners, or other content
  • Color and contrast — at least 4.5:1 contrast for normal text and 3:1 for large text, icons, and interface components, and color is never the only way information is conveyed
  • Text alternatives — descriptive alt text for meaningful images, and decorative images hidden from assistive technology
  • Accessible forms — visible labels, clear instructions, error messages that identify the problem and suggest a fix, and no need to re-enter information already provided in the same process
  • Accessible authentication — sign-in processes that do not rely on memorizing, transcribing, or solving puzzles, and that support password managers and copy-and-paste
  • Target size — clickable and tappable targets of at least 24 by 24 CSS pixels, or with enough spacing to avoid accidental activation
  • Pointer alternatives — anything that can be done by dragging can also be done with a single click or tap
  • Responsive, resizable layouts — content reflows at 320 CSS pixels wide and remains usable at 200% text size without loss of content or function
  • Motion and media — no content that flashes more than three times per second, controls to pause moving content, respect for reduced-motion settings, and captions and transcripts for audio and video
  • Consistent help and navigation — navigation and contact options appear in the same place and order across the Site

Testing and monitoring

Automated tools catch only a portion of accessibility issues, so we combine several methods:

  • Automated scanning (such as axe and Lighthouse) during development and before release
  • Manual keyboard-only testing of navigation, forms, and interactive components
  • Screen reader testing with tools such as NVDA, VoiceOver, and TalkBack
  • Zoom, reflow, and contrast checks across desktop and mobile devices
  • Accessibility review of new pages, features, and content before they are published
  • A periodic review of the full Site, at least once a year

Accessibility toolbar

The Site offers an EqualWeb accessibility toolbar, available from the button on the left side of each page. It lets you adjust things like text size, contrast, spacing, and animation to suit your preferences. The toolbar is an optional convenience: it supplements, and does not replace, the accessible design and code described in this policy. The Site is built to be usable with your own assistive technology and browser settings whether or not you use the toolbar.

Conformance status

We believe the Site is partially conformant with WCAG 2.2 Level AA, meaning some parts of the content may not yet fully meet the standard. We are actively working toward full conformance and address any issues we find or that are reported to us.

The Site is designed to work with current versions of major browsers (Chrome, Edge, Firefox, and Safari) and with common assistive technologies, including screen readers, screen magnifiers, speech recognition software, and keyboard-only navigation. It relies on HTML, CSS, JavaScript, and WAI-ARIA.

Third-party content

Some features of the Site may rely on third-party services that we do not fully control. We consider accessibility when choosing vendors and tools, and when we learn of a barrier in third-party content, we will work with the provider to fix it or offer an accessible alternative.

Accessibility in our client work

Accessibility is part of our standard process for client websites. Unless a client agrees otherwise in writing, websites we design and build are developed to meet WCAG 2.2 Level AA at launch. We also:

  • Include accessibility checks in our design reviews and pre-launch testing
  • Show clients how to keep new content accessible, such as writing alt text and using headings correctly
  • Offer accessibility audits, remediation, and ongoing monitoring for existing sites

Content, images, documents, and third-party tools that clients add or change after launch are the client's responsibility, and keeping a site accessible over time requires ongoing care. Our accessibility services are technical services, not legal advice, and are not a guarantee against legal claims.

Alternative formats and assistance

If you have trouble accessing any part of the Site, or need information in another format — such as large print, an accessible electronic document, or a phone conversation instead of a form — contact us and we will provide the information or service in a way that works for you, at no extra cost. You can reach us by email or phone, and we welcome calls placed through the Telecommunications Relay Service (dial 711).

Feedback and reporting a barrier

We welcome your feedback on the accessibility of the Site and our services. Please contact us:

To help us respond quickly, please include the web address (URL) of the page, a description of the problem, and, if you're comfortable sharing it, the browser and assistive technology you were using. We aim to acknowledge accessibility feedback within two business days and to resolve the issue, or tell you our plan and timeline for resolving it, within ten business days. In the meantime, we will help you get the information or complete the task another way.

Responsibility and training

Accessibility is a shared responsibility at Patrick Webby. Everyone who designs, develops, or publishes content for us or for our clients is expected to follow this policy and keep their knowledge of accessibility standards and techniques current.

Changes to this policy

We review this policy at least once a year and when accessibility standards or laws change. The "Last updated" date above reflects the most recent revision.