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Patrick Webby

IT Support

Your IT department, without the huge overhead

Everything that keeps a business running day to day — email, servers, DNS, payments, backups, and security — handled by one team you can actually reach.

Email Setup & Deliverability

Email that actually lands in the inbox. We set up and troubleshoot the DNS records and mail configuration most small businesses never touch until something breaks.

  • SPF, DKIM, and DMARC configuration to stop spoofing and spam folder issues
  • SMTP, POP, and IMAP setup for any mail client or device
  • Deliverability troubleshooting when legitimate mail gets blocked
  • Mail routing and migration between hosts without downtime

Servers, Hosting & Cloud

Right-sized hosting for what you actually run — from a single shared-hosting account to cloud infrastructure — chosen for reliability and cost, not whatever's easiest to sell.

  • Hosting selection and migration with no downtime
  • Server monitoring and performance tuning
  • Cloud infrastructure setup (AWS, DigitalOcean, and similar)
  • SSL, uptime, and capacity managed proactively

DNS & Domain Management

Domains and DNS records are the plumbing behind your website, email, and every third-party tool you connect — we keep it documented, renewed, and configured correctly.

  • Domain registration, renewal, and transfer management
  • DNS record setup for email, hosting, and third-party services
  • Subdomain and multi-domain configuration
  • Emergency DNS fixes when something's misconfigured

Payment Processing Setup

Getting paid should be the easy part. We set up and integrate payment processing so it fits your site, your checkout flow, and your actual transaction fees.

  • Payment gateway selection and integration (Stripe, Square, PayPal, and more)
  • In-person and point-of-sale payment setup
  • Recurring billing and subscription configuration
  • PCI compliance guidance for your checkout flow

Backup & Disaster Recovery

A backup nobody has tested is a guess, not a plan. We set up automated backups and a real recovery plan so a bad update, hack, or hardware failure isn't a business-ending event.

  • Automated, offsite backups for sites, servers, and data
  • Tested restore procedures, not just backup files
  • Documented disaster recovery plan for your team
  • Fast recovery support when something actually goes down

Cybersecurity & Malware Cleanup

Practical, right-sized security — hardening what you have, cleaning up what's already been compromised, and monitoring for the next attempt.

  • Malware detection and cleanup for hacked websites
  • Security hardening for websites, email, and servers
  • Staff-level guidance on phishing and password hygiene
  • Ongoing monitoring and alerting for suspicious activity

Business Process Automation

The repetitive, unglamorous tasks eating up your team's week — data entry, status updates, syncing information between tools — are usually the easiest things to automate, and the ones nobody has time to fix. We find those bottlenecks and build the automation that removes them, so you can focus on running your business instead of the tedious operations behind it.

  • Workflow automation with tools like Make.com to connect the apps you already use
  • Custom Google Sheets scripts for data management and reporting across your organization
  • AI-assisted automation to handle repetitive work without adding headcount
  • Built to run quietly in the background, with documentation your team can actually follow

Technology Strategy & Consulting

Sometimes the highest-value thing we do is tell you what not to buy. Ongoing, fractional technology advising for decisions that are hard to unwind once made.

  • Software and SaaS selection before you sign a contract
  • Technology roadmap planning aligned to your budget
  • Vendor and contract review for existing tools
  • On-call advising for the tech decisions that come up between projects

Let's talk

Not sure where to start? Let's map it out together.

Also explore Web Development or Compliance, or just tell us what's broken.